Service Agreement
Terms & Conditions
Please read these terms before using Volaroid services or purchasing a membership or coins.
Last updated: March 5, 2026
Payment
Secure checkout
Access
Automatic activation
Renewal
No auto-renewal
Important: By using Volaroid or completing a purchase, you confirm that you have read, understood, and agreed to these terms.
01
Definitions and Scope
- Volaroid is a digital platform that provides prompts, creative assets, tools, memberships, and coins for redeeming selected content.
- A user is anyone who accesses, creates an account, purchases, or uses Volaroid services.
- Membership is paid access to premium features or content for a specified period.
- Coins are a non-cash digital balance used to redeem selected prompts or features on Volaroid.
02
Memberships and Features
- Membership plans, pricing, active periods, and features are shown on the pricing page before purchase.
- Membership becomes active after payment is confirmed by the payment system used.
- Volaroid may update features, pricing, or plans with reasonable notice to active users.
- Membership does not auto-renew unless clearly stated on the checkout page.
03
Volaroid Coins
- Coins can only be used within the Volaroid ecosystem and cannot be converted back into cash.
- The number of coins received follows the selected package and will be added after successful payment confirmation.
- Coins already used to redeem prompts or features cannot be returned unless a verifiable system error occurs.
- Volaroid may reject or cancel coin transactions that indicate abuse, fraud, or service violations.
04
Payment and Activation
- Payments may be processed through available payment providers, including Duitku for local methods and Polar for global checkout.
- Users must ensure payment details, email, and account information are correct before completing a transaction.
- Activation usually runs automatically after payment confirmation. If access is not active, contact Volaroid with your order ID.
- Additional fees from banks, cards, wallets, or payment providers are the user's responsibility.
05
Cancellation and Refunds
- Activated membership or coin purchases are generally non-refundable.
- If a proven technical failure occurs on Volaroid's side, compensation may be provided as restored access, replacement coins, or extended active time.
- Payment support requests must be submitted through the contact page with the account email and order ID.
- Volaroid may refuse refunds for transactions that have been used, violate terms, or originate from suspicious activity.
06
Content Usage
- Volaroid prompts, templates, guides, and premium materials are protected by copyright and intellectual property rights.
- Users may use content for personal, creative, or commercial work as long as they do not resell, redistribute, or share Volaroid's original content.
- Account sharing, bulk extraction, scraping, or leaking premium content to others is prohibited.
- Outputs created by users from prompts belong to the users, provided they do not violate laws or third-party rights.
07
Account, Security, and Privacy
- Users are responsible for securing their account, email, login credentials, and device access.
- User data is processed for service operations, access activation, customer support, security, and payment processing.
- Volaroid does not sell users' personal data to third parties.
- Full details about data processing are available on the Privacy Policy page.
08
Liability Limits and Disputes
- Volaroid works to keep services available, but does not guarantee uninterrupted or error-free service.
- Volaroid is not responsible for indirect losses arising from service use, including failures of third-party platforms.
- Violations of these terms may result in access restrictions, account suspension, or service termination without refund.
- Disputes will first be resolved through discussion. If unresolved, resolution follows applicable Indonesian law.
Questions about these terms?
Contact our team if you need help understanding these terms before purchasing.