Service Agreement

Terms & Conditions

Please read these terms before using Volaroid services or purchasing a membership or coins.

Last updated: March 5, 2026

Payment

Secure checkout

Access

Automatic activation

Renewal

No auto-renewal

Important: By using Volaroid or completing a purchase, you confirm that you have read, understood, and agreed to these terms.

01

Definitions and Scope

  • Volaroid is a digital platform that provides prompts, creative assets, tools, memberships, and coins for redeeming selected content.
  • A user is anyone who accesses, creates an account, purchases, or uses Volaroid services.
  • Membership is paid access to premium features or content for a specified period.
  • Coins are a non-cash digital balance used to redeem selected prompts or features on Volaroid.

02

Memberships and Features

  • Membership plans, pricing, active periods, and features are shown on the pricing page before purchase.
  • Membership becomes active after payment is confirmed by the payment system used.
  • Volaroid may update features, pricing, or plans with reasonable notice to active users.
  • Membership does not auto-renew unless clearly stated on the checkout page.

03

Volaroid Coins

  • Coins can only be used within the Volaroid ecosystem and cannot be converted back into cash.
  • The number of coins received follows the selected package and will be added after successful payment confirmation.
  • Coins already used to redeem prompts or features cannot be returned unless a verifiable system error occurs.
  • Volaroid may reject or cancel coin transactions that indicate abuse, fraud, or service violations.

04

Payment and Activation

  • Payments may be processed through available payment providers, including Duitku for local methods and Polar for global checkout.
  • Users must ensure payment details, email, and account information are correct before completing a transaction.
  • Activation usually runs automatically after payment confirmation. If access is not active, contact Volaroid with your order ID.
  • Additional fees from banks, cards, wallets, or payment providers are the user's responsibility.

05

Cancellation and Refunds

  • Activated membership or coin purchases are generally non-refundable.
  • If a proven technical failure occurs on Volaroid's side, compensation may be provided as restored access, replacement coins, or extended active time.
  • Payment support requests must be submitted through the contact page with the account email and order ID.
  • Volaroid may refuse refunds for transactions that have been used, violate terms, or originate from suspicious activity.

06

Content Usage

  • Volaroid prompts, templates, guides, and premium materials are protected by copyright and intellectual property rights.
  • Users may use content for personal, creative, or commercial work as long as they do not resell, redistribute, or share Volaroid's original content.
  • Account sharing, bulk extraction, scraping, or leaking premium content to others is prohibited.
  • Outputs created by users from prompts belong to the users, provided they do not violate laws or third-party rights.

07

Account, Security, and Privacy

  • Users are responsible for securing their account, email, login credentials, and device access.
  • User data is processed for service operations, access activation, customer support, security, and payment processing.
  • Volaroid does not sell users' personal data to third parties.
  • Full details about data processing are available on the Privacy Policy page.

08

Liability Limits and Disputes

  • Volaroid works to keep services available, but does not guarantee uninterrupted or error-free service.
  • Volaroid is not responsible for indirect losses arising from service use, including failures of third-party platforms.
  • Violations of these terms may result in access restrictions, account suspension, or service termination without refund.
  • Disputes will first be resolved through discussion. If unresolved, resolution follows applicable Indonesian law.

Questions about these terms?

Contact our team if you need help understanding these terms before purchasing.